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Prototype. Wrenfold House and everyone in it are made up. Nothing you do here is saved or sent.

HLTH ManageWrenfold House
Nina Reddin
Policies

Complaints policy

P-12Version 3 in force since 15 Jan 2026Review due 15 Jan 2027

Version 3

What changed in this version

Response times aligned with the provider handbook.

Owner: Nina Reddin

Read and signed

Signatures for version 3. Signatures for earlier versions stay with those versions.

13 of 14 have signed, asked on 16 Jan 2026.

Not signed yet: Tom Bishop.

Ask staff to read and sign the complaints policy

Version 3, in force since 15 Jan 2026. Each person gets it on their own list and by email, and signs to say they have read it.

Who needs to sign it?

Anyone who has not signed by then shows as overdue on your Home page.

Add files

Add as many as you like at once: PDFs, Word and Excel files, photos and scans.

Drag files here

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Prototype: your files stay on this computer. Only their names are used, and nothing is uploaded.